About ITACC
We build AI that works, and the products that come next
ITACC is an AI engineering and innovation company. We design and deliver custom AI and generative AI for organisations worldwide, and ITACC Labs turns our research into products.
Our mission
Make AI useful, safe and owned by the people who rely on it
The gap between an impressive AI demo and a system people can depend on is where most projects struggle: data quality, integration, security, evaluation and adoption.
That gap is where ITACC works. We combine AI engineering, software craftsmanship and security in one team, and we stay close to the research through ITACC Labs, so clients get what's new without betting on what's unproven.
Capabilities
The skills behind every solution
One team covering the full path from model to production system.
Generative AI & LLMs
- Retrieval-augmented generation (RAG)
- AI agents and tool use
- Prompt and context engineering
- Fine-tuning and model evaluation
Machine learning & data
- Classification and forecasting
- Natural language processing
- Document and image understanding
- Data pipelines and quality
Software engineering
- Full-stack web applications
- APIs and backend services
- Real-time and mobile-ready interfaces
- Testing and code quality
Cloud & MLOps
- Deployment on major clouds
- Containers and CI/CD
- Monitoring, cost and latency control
- Private and on-premises options
Security & governance
- Application and database security reviews
- Access control and secrets management
- Privacy by design
- Responsible AI policies
Integration & automation
- CRM, ERP and ticketing integrations
- Workflow automation
- Tool connectors for AI assistants
- Legacy system modernisation
Technologies we work with
- Python
- TypeScript
- Next.js
- React
- FastAPI
- PostgreSQL
- Supabase
- Vector databases
- Commercial LLMs
- Open-source models
- Docker
- CI/CD
Products
From our lab to your stack
Client work shows us where AI breaks in the real world. ITACC Labs turns those lessons into products.
Rowlock
Security reviews for apps built with AI coding tools: one-time audits of database access rules and continuous monitoring with Rowlock Watch.
Visit RowlockNext from ITACC Labs
New products in AI agents, knowledge systems and AI security are in development. Interested in early access or a design partnership? Get in touch.
Request early accessWhat we believe
How we work with clients
Your data stays yours
We don't use your data to train models for anyone else, and we design for data minimisation and your residency preferences.
Measured, not guessed
Every AI system ships with evaluations on real examples, so quality is a number, not an impression.
Secure by design
Access controls, secrets handling and security reviews are part of the build, not an afterthought.
People in the loop
Where decisions matter, AI assists and people approve. Automation is earned step by step.
Model-agnostic
We choose the right commercial or open-source model for each job and keep you free to switch.
Built to be owned
Clean code, documentation and handover, so your team can run and extend what we build.
Photography from Unsplash, including work by Alina Grubnyak, Conny Schneider, Logan Voss, Annie Spratt, Campaign Creators, Austin Distel, Steve Johnson, Growtika, Taylor Vick, Adi Goldstein.
Ready to take AI past the demo?
Tell us what you want to build. We'll reply within one business day, and we're happy to sign an NDA first.