AI engineering · Generative AI · ITACC Labs
AI that makes it past the demo.
Most AI projects stall after the pilot. Yours doesn't have to. We design, build and secure custom and generative AI your teams trust and your customers feel, from first spark to full-scale production.
- Custom AI
- Generative AI
- AI strategy
- AI automation
What we do
Four ways we turn AI into advantage
Strategy, engineering and security under one roof. No hand-offs, no gaps, no stalled pilots.
Custom AI solutions
AI systems designed around your data, your processes and your constraints.
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Generative AI applications
Assistants, agents and knowledge search that people actually rely on.
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AI strategy & consulting
Clear priorities, realistic roadmaps and proof before big investments.
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AI automation & integration
Connect AI to the systems you already run, and remove repetitive work.
Learn moreCapabilities
Deep expertise across the entire AI stack
Generative AI & LLMs
Retrieval-augmented generation (RAG) · AI agents and tool use · Prompt and context engineering
Machine learning & data
Classification and forecasting · Natural language processing · Document and image understanding
Software engineering
Full-stack web applications · APIs and backend services · Real-time and mobile-ready interfaces
Cloud & MLOps
Deployment on major clouds · Containers and CI/CD · Monitoring, cost and latency control
Security & governance
Application and database security reviews · Access control and secrets management · Privacy by design
Integration & automation
CRM, ERP and ticketing integrations · Workflow automation · Tool connectors for AI assistants
How we work
Proof first. Then scale fast.
See real results early, then grow with confidence. Every step is built to cut risk and speed up value.
- Step 1
Discover
We learn your goals, data and constraints, and agree on what success looks like and how we'll measure it.
- Step 2
Prototype
A focused proof-of-concept on real examples shows what works before larger investment.
- Step 3
Build
We engineer the production system with your team: secure, tested and integrated with your tools.
- Step 4
Secure & launch
Security review, evaluation against agreed benchmarks, and a controlled rollout.
- Step 5
Improve
Monitoring, feedback loops and ongoing improvements as your needs and the models evolve.
Who we serve
AI that fits you, at any scale
A startup shipping its first AI feature and a government modernising a service need very different things. We tailor scope, speed and governance to match.
Startups
A senior technical partner to design, build and harden your AI product, so you can ship quickly without accumulating risky shortcuts.
Enterprise
AI that fits into complex environments: existing systems, security teams, procurement and governance.
Small & mid-sized businesses
Practical AI that saves time from day one, scoped to your budget and explained in plain language.
Public sector
Responsible AI for government, education, healthcare and non-profits, with transparency and accountability built in.
AI for teams
AI that makes your team stronger, not smaller.
A hands-on workshop that helps your people use AI safely on their real work, and leaves you with a plan for what to automate first.
ITACC Labs
Our lab builds what's next
ITACC Labs explores where AI is heading, then turns breakthroughs into products our clients use today.
Product from ITACC Labs
Rowlock
Security reviews for apps built with AI coding tools. Rowlock checks the database access rules that AI assistants often get wrong, before they reach real users, with one-time audits and continuous monitoring.
Visit RowlockAI agents & tool use
How AI systems can plan and act in real software safely, with the right permissions and human checkpoints.
Retrieval & knowledge systems
Grounding answers in trusted sources, with citations, freshness and access control.
AI security & safety
Finding the security gaps that appear when AI writes code and configures systems. Our first product, Rowlock, came from this work.
Evaluation & reliability
Methods to measure accuracy, consistency and cost, so AI systems can be trusted in production.
Responsible by design
AI you can actually trust
Trust is what turns AI from an experiment into infrastructure. These commitments are built into everything we ship.
Your data stays yours
We don't use your data to train models for anyone else, and we design for data minimisation and your residency preferences.
Measured, not guessed
Every AI system ships with evaluations on real examples, so quality is a number, not an impression.
Secure by design
Access controls, secrets handling and security reviews are part of the build, not an afterthought.
People in the loop
Where decisions matter, AI assists and people approve. Automation is earned step by step.
Model-agnostic
We choose the right commercial or open-source model for each job and keep you free to switch.
Built to be owned
Clean code, documentation and handover, so your team can run and extend what we build.
Ready to take AI past the demo?
Tell us what you want to build. We'll reply within one business day, and we're happy to sign an NDA first.